We understand that you can't always find the right size (and sometimes you change your mind!), so we offer the possibility of returns and refunds.

When making a return, please note the following points:

• You'll need to provide proof of purchase, such as a receipt and/or order number.
• Once you've completed your return, you're responsible for keeping the tracking number.
• The products must be returned within 28 days of receipt of the order.
• Please keep a photo of your order for return before handing it in for return, as a safeguard on your part.
• Products must be unworn, unused, unwashed and with all tags attached.
• Socks can only be returned if they are sealed and in their original packaging.
• Refunds can only be made to the original payment method used.
• Online exchanges are excluded from our return policy. You can return online orders for a refund or exchange at one of our stores.
• For purchases made with a combination of card and gift card, the refund will be applied to the gift card first.
• Separate orders cannot be returned together - this will only cause delays in processing your return.
• We can't process returns for gift cards.